Refund policy
30-day money-back guarantee. Not happy? Send us a photo of the product within 30 days of delivery and we'll refund the product price.
How to claim: reply to your order confirmation email (or use the contact details on this site) within 30 days of delivery. Include your order number, a photo of the product, and a short note on what went wrong. You don't need to ship anything back.
What we refund: the price you paid for the product. Shipping charges are not refunded. Refunds go back to your original payment method, usually within 5 to 10 business days after we approve your claim.
Damaged or wrong item: if your order arrives damaged or isn't what you ordered, send a photo within 30 days of delivery and we'll send a replacement or a full refund, including shipping.
Why we ask for a photo: it helps us improve the product. We read every one.